Effective Date: [Insert Date]
Docxma.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from docxma.com.
1. Information We Collect
We collect the following types of information when you use our website:
a. Personal Information
When you register, place an order, or contact us, we may collect:
Full name
Email address
Billing address
Phone number
Payment details (processed through third-party gateways)
b. Technical Information
When you browse our website, we automatically collect:
IP address
Browser type
Device information
Pages viewed
Time and date of access
c. Cookies
We use cookies to:
Improve site functionality
Analyze traffic and user behavior
Remember your preferences
You can disable cookies in your browser settings, but doing so may limit some features.
2. How We Use Your Information
We use your information to:
Process transactions and deliver digital products
Provide customer support
Send order confirmations and updates
Improve our website and services
Send promotional emails (if you opt in)
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your data with:
Trusted third-party service providers (e.g., payment processors, email services)
Government authorities, if required by law
All third-party partners are required to maintain confidentiality and comply with data protection standards.
4. Data Security
We implement the following measures to protect your data:
SSL (Secure Socket Layer) encryption
PCI-compliant payment gateways
Regular security audits and software updates
However, no method of transmission is 100% secure. We do our best, but we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of incorrect or outdated information
Request deletion of your data (unless legally required to retain it)
Opt out of marketing communications at any time
To exercise any of these rights, please contact us at privacy@docxma.com.
6. Retention of Data
We retain your personal data only for as long as:
You have an active account
It is needed for legal, tax, or accounting obligations
It helps resolve disputes or enforce our terms
7. Children’s Privacy
Our website and services are not intended for children under 13 years old. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Continued use of our site constitutes your acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Docxma.com Privacy Team
Email: privacy@docxma.com or support@docxma.com
Phone (Vietnam): +84-XXX-XXX-XXX